Marketing Fulfillment
Agent/Broker Connection User Guide
LOGIN SCREEN
Access to the login screen is via the Internet at locati
on
(URL) http://bscagent.litorders.com
Please enter the tax ID without dashes or spaces, then click LOGIN.
ITEM SELECTION SCREEN
You can select from the first dropdown list under "Search for"
(Stock Number or Description), enter part or all of the number or description
in the adjacent field.
Or you can select from the second dropdown list under "Product
Category". Your search criteria includes a definition box
"Equals". Click on the Equals dropdown box to choose the type of
Product Category you would like to search by (e.g. Broker Collateral, Group
Collateral, IFP Collateral, etc.).
After making your selection/s, click the SEARCH
button.
ORDER QUANTITY: Enter the desired quantity of each item you wish to order in
the Order Quantity box. Do this for all items you wish to order
then click on the ADD TO CART button at the bottom of the page or
the shopping cart icon on the right hand side. Each item you
entered a quantity for will be added to your shopping cart.
Maximum orderable quantities are displayed along side the Order Quantity
box.
Backordered items (BKO) are displayed in red.
SHOPPING CART
REVIEW and MODIFY YOUR ORDER: You have the ability to change quantities or
delete items from your shopping cart at this point in the ordering process. To
change quantities, highlight the quantity of the item you wish to change and
type in the new figure then click on the icon (shopping cart) in the Adjust
Quantity column. To delete an item, click the Remove from Cart icon
(trash can) for that item. If you want to add more items, click on the SELECT MORE ITEMS button under the table and repeat the selection
process above.
When you are satisfied with your selections and confirmed the quantities,
click on the SHIP TO ADDRESS button at the bottom of the page.
SHIPPING INFORMATION
This page is essentially an online air bill. Enter the your shipping address.
Fields marked with a red star (
*)
are required and have to be filled out in order to successfully submit the
order. You may check the "Save a default shipping information" check
box to automatically populate the address fields the next time you place an
order. This is particularly useful when you frequently place orders going to the
same address.
Click the PLACE ORDER NOW button to proceed.
ORDER CONFIRMATION
Your order will be processed immediately. Please note your unique order
number. This will serve as confirmation that your order has been
successfully entered.
If you have entered an email address on the Shipping Information screen, an
email confirming the order will be sent immediately upon placement of the
order.
TRACKING ORDERS
Click "TRACK ORDER" on the Navigation Bar at the top of the screen
after logging into the Agent and Broker Connection site.
- Click on the downward arrow on the "Search for" field to display
the list of search methods. Highlight a method from the list by clicking on
it and type in the search criteria in the "Where
it contains"
field. You may leave the latter blank if you have selected "All my
orders" as the search method.
- Click SEARCH. Once you find the order you want to track, click on the
"VIEW DETAIL" icon for that item to get a detailed description of
the order.
- Click on an underlined tracking number (indicative of a hyper link)
to get to the shipping carrier’s web site. The current status of your
order will be automatically generated in real time.
- To track another order, click the TRACK ORDER button under the table or on
the Navigation Bar. Repeat the steps above.
Use the Navigation Bar at the top of the screen to change your process
selection.
Click here to Return
to Top
or click the BACK button on the browser to return to the online ordering
site.